Returns & Exchanges

At Tatra.ca, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all designer tags and labels remain intact and undamaged.

3

Affix the Shipping Label

Print the prepaid shipping label provided via email and attach it clearly to the outside of your return package.

4

Drop Off and Refund

Hand your package to the designated courier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing